October 2018 Webinars
Employee Retention = Member Retention
Educational Webinar – $47
Wednesday, October 24, 2018
11:00am – 12:00pm PT
If you think about your club staff members for a moment, who’s worked at the club the longest? What defines long-term? Is that 5 years or 10 years or more? Or is your club a revolving door? What we don’t often consider is the significance of employee retention in our quest for member retention. Members like consistency, and when they never know the people who serve them, it’s unsettling. In today’s webinar, we’ll review strategies for retaining employees and how to creative a positive experience for the staff. When employees are treated well and enjoy their job, are proud of their job, and are valued and recognized, they are more delighted to serve our members.
Educational Webinars are designed to take a deep dive into a trending topic, best practices and communication strategy. The session will likely extend to 1.5 hours, depending on time for discussion and questions. Can’t attend at this session? It’s OK. If you register but don’t attend, you will be sent a private link for the replay, just as those who attended. You can also send questions in advance – simply leave a comment. If you know of a colleague or friend who would benefit from attending this webinar, please share this invitation with them.