Services

NEW! Member Engagement Strategy Sessions

It’s time to think about next year…

A new coaching program to help you with your Member Engagement Strategy for 2023

It’s that time of year – planning budgets and developing strategy for next year. You spend a lot of time for operations, F&B, Golf, Tennis and all other departments – how much time do you spend on Member Engagement Strategy? Our communication, event and retention strategies are as impactful to revenue and dues as operations, so let’s get set up for a successful 2023.

I’m scheduling private Member Engagement Strategy Sessions for September and October. Only a handful of clubs can take advantage of this opportunity. Here’s what’s included:

• Three, 1-hour sessions to build strategy for communication, events, and retention. ($1500 Value)
• Access to the Create Engaging Content Mini Course and all updated course materials. ($367 Value)
• Access to the Communication & Member Event Strategy Package, including the Fall 2023 – Spring 2024 Content plan (pre-loaded with national and “hashtag” holidays) and updated course materials. ($267 Value)
• Three months complimentary Magic Maker Membership ($291 Value)
• Exclusive offers for the Instagram Master Class, launching this month.

Member Engagement Strategy Sessions are $1197 when you book by August 31, 2022. Pricing will increase after August 31, 2022. Learn More and Book Now!

Consultation

Private consultations can be conducted in person or online, and are focused on tackling your toughest challenges. If you need help with your communication strategy, member events and programming, or want to improve your retention numbers, let’s talk. Consultation fees vary based on location, time spent and scope of work. Always respectful of budgets and time, Shanna will create the most appropriate consultation package for your club. Book a 15-minute complimentary consultation to determine your needs –  Contact Shanna today.

Retainer

If you work with a small team were everyone is managing a large workload, sometimes it’s nice to know someone has your back. You can partner with Shanna to help edit communication, review your online performance, build your strategy from month to month, and/or examine P&L sheets from your member events to determine how to improve programming moving forward. We can shape our work together around your needs. Retainer fees begin at $500 per month, and vary depending on the scope of work. A three month commitment is required. Let’s discuss how Shanna can help you.

Placement Services

Looking to hire a Member Relations Director, Communication Director or Marketing Director in your club? Let Shanna help you find exactly the right person. Placement services begin with a visit to your club to get to know your team, the club culture and the job requirements. Shanna will then work to find you the perfect person to fit the role. She’ll conduct initial interviews and provide you finalists. Once the new person is hired, Shanna will return to your club and help train your new director/manager. As a former Member Relations Director, Shanna understands the role and knows how to hire the right employee partners. Connect with Shanna to discuss placement services and fees.

My work is devoted to sharing ideas, strategies, tools, and resources that will help you enrich your club culture, foster member connections, and most importantly, drive revenue and retain your members. I’m eager to have the opportunity to work together.