OCTOBER 2017

LIVE, ENCORE PRESENTATIONS

In the past few months, certain webinar topics have caught your attention. I’ve been asked to update and repeat a few topics, for relevance to current events or because you’ve missed a session the first time around. I’m always happy to provide the education you and your team need and request. Your interest and suggestions inspired me to provide encore presentations for the in-demand topics. Encore presentations are live, not replays, so I do hope to personally welcome you into these sessions!

Never Hear “I never get your emails” Ever Again!
Thursday, October 19, 11:00am – 12:00pm PST
Educational Webinar – $47
Webinar Registration

One of the biggest challenges club’s face is email communication with members. How much is too much? What should our messages consist of? How do we increase open rates? What’s a good format? Why do members say, “I never get your emails!”? We’ll dive into what makes for effective emails, how to plan your communication and how to make your members eager to receive club communication.

How to Take & Use Tantalizing Food & Beverage Photos
Thursday, October 26, 11:00am – 12:00pm PST
Educational Webinar – $47
Webinar Registration

Golf, tennis, sailing, and other sports generate a good chunk of revenue for private clubs. So should your bar, grille, and/or dining room. Do members know what’s on offer? When you share food photos, do members drool over the delicious items? Get thirsty for that cocktail you’ve posted to Instagram? In this educational webinar, we’ll discuss photography tips and equipment you and your team can use to take the most tantalizing food and beverage photos that will have your club members eager to indulge in the club’s delectable offerings.

Educational Webinars are designed to take a deep dive into a trending topic, best practices and communication strategy. The session is scheduled for 1 hour, but may extend to 1.5 hours, depending on time for discussion and questions. Can’t attend at this session? It’s OK. If you register but don’t attend, you will be sent a private link for the replay, just as those who attended. You can also send questions in advance – simply send Shanna an email.

November 2017

COMPLIMENTARY WEBINAR

Member Communication – Preparing for 2018
Special Complimentary Educational Webinar
Wednesday, November 1st, 11:00am – 12:00pm PST
Webinar Registration

As we begin to wrap up 2017, it’s time to take a look at what tools, trends, tips and tricks will help build effective member communication strategies in 2018. 

This is a special complimentary webinar for November. Normally we would enjoy a 30 minute Mini Web, but for this webinar, we’ll enjoy a full hour. I want to make sure you are well prepared for 2018!

December 2017

COMPLIMENTARY WEBINAR

Open Q&A Session – Ask Shanna Anything!
Special Complimentary Educational Webinar
Wednesday, December 6th, 11:00am – 12:00pm PST
Webinar Registration

Anything related to Member Communication and Member Relations, that is! Have a question about how your club can best use Facebook? Ask me! Need a tip on how to improve retention? Ask me! Having an issue with your club emails? Ask me! Come prepared to this special webinar ready to participate and take away super actionable ideas and solutions! 

This is a special complimentary webinar for December. Normally we would enjoy a 30 minute Mini Web, but for this webinar, we’ll enjoy a full hour. I want to make sure you get your questions answered and are well prepared for 2018!