Finding the right candidate for your Communications Team is a crucial component of member engagement and retention. This role is critical in keeping members informed, fostering member connections, and enriching the club culture. The ideal candidate will understand that communication is the glue which holds the club together. The preferred candidate is more than just “good at social media.” This person is strategic, can develop short and long term plans, and adjust course based on data and analytics. A professional who is adaptable to member preferences and tides of change within a club, will better serve the team and members at large.
PCO and Shanna Bright can assist in your search, with options from posting the position on our website and communication to the fully comprehensive option of conducting the search through our vast network, interviewing the candidates, placing the very best in front of you for your consideration and facilitating in-club interviews with your team. Consider these options:
Posting Your Position within the Private Clubs Online Network
PCO will post an open position on our website and share across social media platforms. Inclusion in the Tuesday Tips weekly email is also included.
Full Search, Interview, and Placement Services
This service provides everything from creating the job description, posting to job boards, reviewing all resume submissions, interviewing candidates and providing the club with finalists. Shanna will attend interviews at the club and once the candidate is in place, offers weekly phone calls to help your new team members get off to a successful start.
Optional Training
Once the new person is in place PCO/Shanna Bright can provide in-person consultation & training to help the new person become effective as quickly as possible. This includes a full club communication evaluation, content creation strategies, communication planning, email strategies and design, social media management, team building activities and post-training phone calls.
As Founder of Private Clubs Online, Shanna has spoken with several CMAA Chapters across the nation, and has presented at national conferences for CMAA, ACCP (Association of Club Catering & Event Professionals), and PCMA (Professional Club Marketing Association). For over a decade, Shanna has cultivated contacts at clubs in the US and abroad, primarily those in the Communications and Member Relations roles. At several points in Shanna’s career, she has both managed and recruited communication, sales, and marketing teams. Contact Shanna for more information, details of services, and fees associated with placement services.